Reference

How Carzytime Handles Your Personal Information

Your privacy matters to us at Carzytime. This policy explains what data we collect when you use our platform, how we use it, and what rights you have over it — including how to request changes or deletion.

Data collected with your consentbKash, Nagad, Rocket payment data handled securelyRight to access and delete your dataContact our team to raise any privacy concern

Explore the Lobby Read FAQ

What We Collect and Why We Use It

Carzytime Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transaction data each time you make a deposit or

1
withdrawal, so we can verify movements tied to your account wallet. Device and session data — your browser type, IP address, and session timestamps — help us keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties.
2
We share data only where required by applicable law or to process your payments through local rails like bKash, Nagad, and Rocket. Data tied to financial transactions is retained for the period required under applicable regulations. You can ask us at any time what data we
3
hold on you, and eligibility to use our platform depends on your local law and the regions we currently serve. Players in Dhaka and elsewhere in Bangladesh should review their local regulations before creating an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Submit a Privacy Request

If you want to know what data we hold, ask us to correct something, or request deletion of your account information, our support team handles privacy requests directly. Reach us through any of the channels below and include your registered account details so we can locate your records promptly.

Live Chat Start a chat from the account menu — available for account and privacy queries during our standard support hours.

Email Support Send your privacy request to our support address. Include your registered email so we can match it to your account records.

Account Help Centre Log in and visit the Help section to submit a formal data request. Responses are sent to your registered contact details.

DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

We apply standard security measures to protect your information at every point — from the moment you enter your bKash or Nagad details to complete a transaction, through to how we store your account history. Here is how each area works in practice.

Data Encryption All data transmitted between your device and our platform is encrypted in transit. Payment details for bKash, Nagad, and Rocket are never stored in plain text on our servers.

Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time.

Account Security Your account is protected by password and, where enabled, a one-time PIN sent to your registered mobile number. We recommend keeping your login details private and not sharing your OTP with anyone.

Data Retention We hold your account data for as long as your account is active and for the period required by applicable regulations after closure. You can request a copy or deletion by contacting our support team.

Common Questions About Your Privacy at Carzytime

These are the questions we hear most often about how we handle personal data. If yours is not covered here, our support team can help through live chat or email.

We collect your name, contact information, and the payment method you register — such as bKash, Nagad, or Rocket. We also log device and session data for security purposes.

We share data only where the law requires it or where it is necessary to process your payments through local rails. We do not sell your data to advertisers or unrelated third parties.

Log in, visit the Help section, and submit a data access request. Alternatively, email our support team with your registered account details and we will respond accordingly.

Yes. Contact our support team through live chat or email to request account closure and data deletion. We will process it in line with our retention obligations under applicable law.

Payment data is encrypted in transit and never stored in plain text. Transaction records are kept only for as long as required for account verification and regulatory compliance.

We use session and analytics cookies. Session cookies keep you logged in; analytics cookies help us understand platform usage. You can manage both through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Goalzone AccountRegister

How Carzytime Handles Your Personal Information

How to Submit a Privacy Request

How We Protect and Manage Your Account Data

Common Questions About Your Privacy at Carzytime

01 What personal data does Carzytime collect when I create an account?

02 Does Carzytime share my data with third parties?

03 How can I request a copy of the data Carzytime holds on me?

04 Can I ask Carzytime to delete my account and personal data?

05 How does Carzytime protect my bKash or Nagad payment details?

06 Does Carzytime use cookies, and can I control them?

Privacy Policy

Related pages

Related pages